Our Promise

10 Promises from Custom Blinds & Design

1We promise to offer positively outrageous service.

2We promise to return your phone calls within 1 business day.

3We promise a free, in-home consultation with actual color samples from which to choose. We will listen to your needs.

4We promise to take our shoes off at your door.

5We promise free measurement of your windows.

6We promise to give you a guaranteed quote before we leave our first appointment, in most cases.

7We promise to put complimentary temporary shades in the windows where you need privacy most, until your blinds and/or shutters are delivered.

8We promise to give you great quality, at a great price, in an efficient manner.

9We promise free installation of your blinds and/or shutters.

10We promise your total understanding of any purchase–no surprises.

11Should your new blinds need servicing, we promise to respond with a certified Hunter Douglas installer at your window, in most cases.

12We promise you’ll want to tell all your friends about the positively outrageous experience you had with Custom Blinds & Design.

(We know there are 12 promises, but we like to under promise and over deliver!)